Forward Together FAQs

While most patients need help, the fear of asking for help usually arises when a patient asks a specific person to do something for them. They don’t want to be a burden or an imposition to the person they are asking, so it is not the asking itself that is the issue, it is the asking of a specific person that is the problem.

The Forward Together platform removes this barrier.

We recognize that patients need both financial (e.g., help with rent, transportation, groceries, gas, medication, etc.) and non-financial (e.g., picking up children from daycare, going for a walk, talking, etc.) or ‘in-kind’ help. Our platform allows the patient to ask for both types of help. No request is too trivial or insignificant.

For example, a patient with stage 3 anal cancer wanted $20 to get a haircut but was embarrassed to ask his friends for money. He felt that asking for money for a haircut when he was dealing with cancer was inappropriate. What he did not realize is that there were many people in his support network who were happy to give him the $20 as they realized that self-care is as important as the treatment itself.

Yes, a parent or guardian of a minor can create a registry on their behalf. Donations will go to the parent or guardian’s connected bank account or debit card.

No. There are requests a patient will make that they only want certain people they know to help them with. The platform allows the patient to specify which group or groups of people see which requests.

The confidential platform allows the patient to determine who they want to invite to support them as they go through treatment. Who you invite to support you, and what you want them to see, is 100% your choice.

There are many people who are cancer survivors or have supported patients during their cancer treatment journey. Many people want to help others in need. The problem has been that they do not know what patients want help with, because patients will not tell them.

The Forward Together platform gives them visibility into what patients need, which makes it easier for them to give.

Most of the other sites are focused on helping caregivers who support the patient.

The Forward Together platform is solely focused on patients. We recognize that patients’ needs are different from those of the people who care for and support them. We want to give the patient a voice to ask for what they need to help them get through their patient journey.

Donations that are made directly to patients are not tax deductible for the Donors. Donations that are made to The WiTT Fund are tax deductible.

Anyone can donate. Please go to nyproton.wittforever.com/anonymous-donor to donate to a verified patient in need.

The WiTT Fund is a component fund of the Legacy Global Foundation, which is a 501c3. Donations may be tax deductible.

It takes 2-3 business days for funds to be transferred to your Forward Together account, and then you can do an immediate transfer to your connected bank account by going to the “Payout” section of your dashboard.

Yes, you may transfer money you receive to your existing bank account. Simply log into the WiTT app and add your bank information to conduct a transfer.

Forward Together does not charge a fee for use of the platform and provides an opportunity for donors to make a donation to offset transaction processing costs.

If you lost your card, contact Witt immediately to cancel your card and protect your account. You can do this by logging into the Forward Together app at nyproton.wittforever.com and locking your card in the Card Activity page on Forward Together anytime day or night. Alternatively, you can reach us during business hours at 1-800-550-1678 or [email protected].

Log into the Forward Together app at nyproton.wittforever.com and the ATM Locator will show all ATMs in your area you can use for no fee.