The New York Proton center welcomes inquiries from international patients seeking advanced proton therapy treatments at our center.
Please call us at +1-833-697-7686 or email us at [email protected]. You may also complete the inquiry form on our website.
Our Nursing Coordinator will follow up with an email within two business days to request additional information about your diagnosis, prior testing, treatment, and medical records. Please provide medical records in English, if possible.
The information you provide will be shared with one of our expert radiation oncologists who will determine if you may be a candidate for proton therapy.
This review will be completed within a few days of receiving complete records. A virtual consultation will be scheduled if we determine that proton therapy is an appropriate treatment option for you.
If you are contacting us on behalf of an adult patient, you will need a Power of Attorney authorizing us to speak with you on their behalf. This is required when you send the patient’s records for our physicians to review.
We offer 24-hour telephone interpreter services. Translation services are available for telephone conversations, virtual consultations, and in-person visits.
The New York City area has two large international airports (John F. Kennedy and Newark Liberty), making it easy to get here from almost anywhere in the world. If needed, our team can assist you with securing local lodging before the start of your treatment. Options include traditional and extended stay hotels as well as short-term apartments in Manhattan. Some lodging options offer special rates for travelers who are in New York City to receive medical treatment.
If needed, our social workers can write letters to help you and a family member obtain a visa for travel to the United States to receive treatment.
Some international patients and their families appreciate the opportunity to explore New York City during the time they are here for treatment. There is much to see and do in the city. Visit nycgo.com for the most up-to-date information about dining, museums, entertainment, and other New York City attractions.
If you have health insurance coverage in your home country, we will work with your local health insurance provider to determine if coverage is possible through your existing plan. If you do not have insurance coverage for treatment in the United States, you will be required to pay out-of-pocket for treatment (self-pay). We will provide an estimate of anticipated charges after the radiation oncologist reviews your records and recommends a personalized treatment plan. The estimate will be based upon the diagnosis and the approximate number of proton therapy treatments needed.
We know that traveling abroad for cancer treatment can be stressful. Our comprehensive team is here to answer any questions you may have and to provide the support you need so you can focus on your health.