The New York Proton center welcomes inquiries from international patients seeking advanced proton therapy treatments at our center.
Please call us at +1-833-697-7686 or email us at [email protected]. You may also complete the inquiry form on our website. Our Nursing Coordinator will follow up with an email within 24 business hours to request additional information about your diagnosis, prior testing, treatment and medical records. Please provide medical records in English if possible.
The information you provide will be shared with one of our expert radiation oncologists who will determine if you may be a candidate for proton therapy.
This review will be completed within a few days of receiving complete records. A virtual consultation will be scheduled if we determine that proton therapy is an appropriate treatment option for you.
If you are contacting us on behalf of an adult patient, you will need a Power of Attorney authorizing us to speak with you on their behalf. This is required when you send the patient’s records for our physicians to review.
If you do not have insurance coverage in the United States, you will be required to pay out-of-pocket for treatment (self-pay). We will also work with your local health insurance provider to determine if coverage is possible through your existing plan. We will provide an estimate of anticipated charges after the radiation oncologist reviews your records and recommends a treatment plan. The estimate will be based upon the diagnosis and the approximate number of proton therapy treatments. A signed self-pay agreement is required before treatment can begin.
We offer 24-hour telephone interpreter services through LanguageLine Language Services. Translation services are available for both telephone conversations and in-person visits.
If needed, our social workers can write letters to help you and a family member obtain a visa for travel to the United States to receive treatment.