Dear NYPC Patient Community,
Throughout these unprecedented past two months, we have remained committed to staying open for treatment because we know that your care is essential. But we also know that the Covid-19 crisis has created an atmosphere of heightened stress and uncertainty while you receive treatment, and that the pandemic shows no signs of going away overnight.
As the New York region begins its gradual return to normal, please be assured that the health and safety of patients, staff and visitors to the New York Proton Center remains our first priority. For the duration of our road to recovery, we will continue to closely monitor guidance from the CDC and state health officials to ensure that we are adapting our operations accordingly to minimize the risk of COVID-19 transmission.
To that end, for the time being and until our understanding of the public health situation indicates otherwise, we will continue our careful precautionary measures including:
- Conducting daily screening of all staff, patients, and visitors for concerning symptoms
- Requiring all staff and patients to wear masks while in the facility
- Establishing appropriate social distancing within the building
- Restricting access of any visitors, with exceptions for pediatric patients and patients with special needs
- Triaging on-treatment visits through telephone/video calls, with in-person conversations reserved for acute issues to limit patient and staff exposure risk
- Maintaining quarantine requirements for suspected or confirmed COVID-19 patients and staff that are much more rigid than those required by other health organizations
- Performing thorough, frequent alcohol-based cleaning and sanitizing of all high touch surfaces, common areas, waiting rooms, and patient treatment rooms
Full recovery from the coronavirus crisis in New York will take a long time, but your treatment cannot and should not wait. We are doing everything we can to ensure the New York Proton Center is one of the most sanitary spaces a person could possibly visit—and we want you to be comfortable in that knowledge when you visit us for your care.
If you have any questions about the safety of your treatment in the context of our recovery from the current public health crisis, please feel free to reach out to us with any questions.
Charles B. Simone, II, MD, FACRO, Chief Medical Officer
Allan Freeman, Chief Executive Officer