COVID-19 UPDATE We continue to be open and take precautions for your safety. Read more

COVID-19: Committed to Keeping You Safe

A message from Charles B. Simone, II, MD, FACRO, Chief Medical Officer and Allan Freeman, Chief Executive Officer

We know that your cancer care is essential, and we have remained open throughout the COVID-19 health crisis. However, we also recognize that the pandemic has created an atmosphere of heightened stress and uncertainty for our patients and their loved ones, especially as the virus is surging in many other parts of the country.

 

As the New York region continues its gradual return to normalcy, please be assured that the health and safety of patients, staff and visitors to the New York Proton Center remains our top priority. We closely monitor guidance from the CDC and state health officials to ensure that we are adapting our operations to exceed safety recommendations and minimize the risk of COVID-19 transmission.

We continue to take an abundance of precautionary measures for everyone’s safety.

All staff and patients are required to wear a mask while in the facility.

Appropriate social distancing is required throughout the building.

No visitors are allowed except for one adult accompanying a pediatric patient or any patient with special needs.

Additional hand sanitizer dispensers have been installed throughout the building.

Additional precautions

For Patients & Staff

We conduct daily screening of all employees, patients and visitors for concerning symptoms or contacts. Anyone identified as potentially sick with a viral infection and anyone answering ‘yes’ to any of our screening questions will receive further assessment by our staff.

 

Follow-up visits for patients in active treatment are triaged through video calls (tele-medicine), with in-person conversations reserved for patients needing acute medical attention. This helps us limit exposure risk for both patients and staff.

 

All employees are strongly discouraged from traveling to or hosting visitors from areas experiencing a high number of COVID-19 cases. Policies and precautions are in place for employees and patients who must travel or host a visitor from one of these areas.

 

We have quarantine requirements for suspected or confirmed COVID-19 patients and staff that are much more rigid than those required by other health organizations.

 

Any employee showing signs of illness must stay home.

Heightened Disinfection Practices

Our expanded housekeeping team performs thorough alcohol-based cleaning and sanitizing of all public areas within the facility frequently throughout the day.

 

Treatment rooms, exam rooms and changing rooms are cleaned and fully sanitized after every patient.

"I want to thank the entire staff at the Proton Center from the parking lot attendant to the cleaning crew who diligently keep the facility both clean and properly sanitized, to the dosimetrists who worked so diligently on the proper planning for my treatment."
– Grateful New York Proton Center patient

Full recovery from the pandemic will take time, but your treatment cannot and should not wait.

 

 

We will continue to do everything we can to ensure the New York Proton Center is one of the safest places a person could visit, and that we maintain the highest possible level of infection control procedures. We want you to be comfortable in that knowledge when you visit us for your care.

How can we help?

Want to find out if proton therapy might be a good fit for you or your patient? Call us at 833-NYPROTON (833-697-7686) or fill out the appropriate form below.