COVID-19 UPDATE New York Proton Center Monitoring COVID-19 Closely, Patient Care Is Continuing. Read more

Patient care continues

Learn what the New York Proton Center is doing to maintain COVID-19 health and safety protocols as patients continue to receive the care they need.

Throughout these unprecedented times, we have remained committed to staying open for treatment because we know that your care is essential. But we also know that the Covid-19 crisis has created an atmosphere of heightened stress and uncertainty while you receive treatment, and that the pandemic shows no signs of going away overnight.


As the New York region begins its gradual return to normal, please be assured that the health and safety of patients, staff and visitors to the New York Proton Center remains our first priority. For the duration of our road to recovery, we will continue to closely monitor guidance from the CDC and state health officials to ensure that we are adapting our operations accordingly to minimize the risk of COVID-19 transmission.


To that end, for the time being and until our understanding of the public health situation indicates otherwise, we will continue our careful precautionary measures including:


  • Conducting daily screening of all staff, patients, and visitors for concerning symptoms
  • Requiring all staff and patients to wear masks while in the facility
  • Establishing appropriate social distancing within the building
  • Restricting access of any visitors, with exceptions for pediatric patients and patients with special needs
  • Triaging on-treatment visits through telephone/video calls, with in-person conversations reserved for acute issues to limit patient and staff exposure risk
  • Maintaining quarantine requirements for suspected or confirmed COVID-19 patients and staff that are much more rigid than those required by other health organizations
  • Performing thorough, frequent alcohol-based cleaning and sanitizing of all high touch surfaces, common areas, waiting rooms, and patient treatment rooms

If you have any questions about the safety of your treatment in the context of our recovery from the current public health crisis, please feel free to reach out to us with any questions.


Full recovery from the coronavirus crisis in New York will take a long time, but your treatment cannot and should not wait. We are doing everything we can to ensure the New York Proton Center is one of the most sanitary spaces a person could possibly visit—and we want you to be comfortable in that knowledge when you visit us for your care.



Charles B. Simone, II, MD, FACRO, Chief Medical Officer

Allan Freeman, Chief Executive Officer

Previous COVID-19 Updates
March 19, 2020 - Update on New York Proton Center Visitor Policy

Effective Friday, March 20, for the safety of our patients and in accordance with the most recent directive from the Department of Health, we are temporarily suspending all visitors with patients in both our inpatient and outpatient settings.


Please note there are exceptions to this policy, including:


  1. pediatric patients
  2. end-of-life patients
  3. patients with limited English proficiency


We will also make allowances in extreme circumstances, as determined by our nurse supervisors, when visitors may be medically critical.


Thank you for your cooperation with this temporary precaution to contain the spread of coronavirus in our community.





Charles B. Simone, II, MD, FACRO, Chief Medical Officer

Allan Freeman, Chief Executive Officer

March 17, 2020 - Update on New York Proton Center COVID-19 Safety Precautions

Dear NYPC Patient Community,


Your health and safety remain our top priority as we continue to follow the latest guidance from health experts and city and federal officials in containing the spread of the coronavirus.


Last week, we shared new precautions our team has taken to safeguard our facility against the spread of COVID-19, including alcohol-based cleanings of treatment areas after every patient contact and of all common areas and surfaces throughout the building at least every two hours; careful screenings of all patients, staff and visitors by phone before they enter the building; the installation of additional hand sanitizers throughout the building; and staff travel restrictions and health screenings.


Based on careful consideration of this fast-moving situation — and daily updates on best practices from the New York State Department of Health, the Centers for Disease Control and Prevention, and the National Association of Proton Therapy — we have, effective today, taken the following additional safety measures for the wellbeing of those under our care.


This week, the New York Proton Center will begin to:


  1. Require all staff, patients, and visitors to use hand sanitizer as soon as they walk into the building.
  2. Limit visitors to one per patient.
  3. Restrict access of any visitors, other than patients, under the age of 12.
  4. Conduct daily screenings of all patients and their visitors as well as staff. Date-specific stickers will be given to those who pass daily health inspections. Staff and visitors that do not pass will be asked to immediately leave, whereas patients will be separated and assessed by our clinical team.
  5. Close the second floor patient waiting area. We will instead use our spacious main lobby to allow for appropriate social distancing.
  6. Require that all staff seeing patients in exam rooms wear face masks.
  7. Change all on-treatment, consultation, and follow-up visits to telephone/telemedicine visits, with in-person visits reserved for patients needing acute medical attention.
  8. Have all staff stop shaking hands with everyone, both patients and fellow staff, and to practice social distancing with each other.


We understand this is a difficult time. Please know that we will continue to prioritize your health and keep you informed of the steps we are taking to create a safe and sanitary treatment environment.


Feel free to reach out if you have any questions or concerns. Thanks again for your attention to this important issue.





Charles B. Simone, II, MD, FACRO, Chief Medical Officer

Allan Freeman, Chief Executive Officer

March 12, 2020 - Monitoring COVID-19 Closely, Patient Care Is Continuing

The health and safety of our patients, staff and visitors to the center is our top priority, and we have been receiving daily updates and taking direction from the New York State Department of Health and the Centers for Disease Control and Prevention regarding the coronavirus, COVID-19.


For many of our patients, receiving proton therapy is critical for their long-term health and wellbeing. Therefore, our treatment facility will remain open, and we will continue to review the latest guidance coming from health officials.


We want all those under our care to feel safe and comfortable, and we want all patients and visitors to know that we are taking an abundance of precautionary measures to ensure this safety. Below are some of the steps we are taking to mitigate the spread of COVID-19 at our facility:


  1. All visitors to the center are being asked to inform reception immediately upon arrival if they have any risk factors or symptoms of viral infection.
  2. Any visitors or family members/friends accompanying a patient to treatment showing cold or flu-like symptoms will be asked to leave the premises.
  3. Our intake and nursing teams are screening all patients by phone or in-person to monitor if they have had:
    • any international travel in the past 28 days
    • any sick close contacts
    • any known acquaintances or contacts who have been diagnosed or are presumed to have COVID-19
    • have any symptoms that could be indicative of viral infection, including fever, cough, shortness of breath, and rash
  4. Anyone presenting to reception as potentially sick with a viral infection and anyone answering ‘yes’ to any of the above nursing questions will immediately be placed in a private room with a facemask before further assessment.
  5. All staff showing signs of illness must stay home on paid leave and we have restricted staff work-related and personal travel.


In addition to these careful patient and visitor evaluation policies, we are paying close attention to best practices for maintaining the most sanitary conditions relative to our peers across the country. We are engaged in the following:


  1. We have hired additional housekeeping staff who are performing thorough alcohol-based cleaning of all treatment areas on an hourly basis.
  2. We have installed additional hand sanitizer dispensers throughout the building.
  3. All public areas are being thoroughly cleaned at least every two hours with alcohol, including the disinfecting of reception and other counter and conference room spaces, bathrooms, elevator buttons, door handles, and handrails.
  4. We are conducting daily health screenings of employees.


We will continue to monitor our practices and policies daily, and please know that we are committed to keeping everyone safe. As always, please feel free to reach out if you have any questions or concerns.


Thank you for your cooperation and attention to this important issue.




Charles B. Simone, II, MD, FACRO, Chief Medical Officer
Allan Freeman, Chief Executive Officer

How can we help?

Want to find out if proton therapy might be a good fit for you or your patient? Call us at 833-NYPROTON (833-697-7686) or fill out the appropriate form below.