Supporting Patients’ Emotional Well-being During Cancer Treatment

At the New York Proton Center, we know that a cancer diagnosis can be life-altering news. For patients, there may be specific anxieties around what various treatments will feel like, and a general fear of the unknown. Patients may also experience financial stressors during treatment, fear of recurrence of the cancer, and pressing practical concerns like finding local lodging or transportation to treatment. All these stressors can impact mental health.

During May, Mental Health Awareness Month, NYPC Social Worker Chrissy Rubin, LCSW and Nurse Practitioner Alisa Ryncarz, AGACNP-BC offered some tips to help patients and their families navigate the treatment process.

NYPC has always emphasized a holistic approach to care, with patients’ emotional well-being an important consideration throughout treatment. That’s why our multidisciplinary patient care team includes social workers who are advocates and can help with the emotional and logistical pressures that can come with cancer treatment. They support NYPC patients emotionally but also offer tangible help with things like connecting them with financial resources, introducing them to peer support groups, facilitating transportation and lodging, and preparing them to re-enter the working world after treatment. Other team members, including nurses, are also keenly attuned to patients’ well-being throughout treatment, checking in regularly to uncover any special needs to address.

Chrissy and Alisa offer three strategies that patients and survivors can utilize on their own to help alleviate stress and improve their mental health during and after treatment.

  • Stay in the moment. With a treatment plan that may span several weeks, it’s reasonable to get ahead of oneself when thinking about what is next, and to experience anxiety related to the future. While it may be hard, try focusing on what’s happening right in front of you, taking deep breaths and being present in the current moment. Take every day one step at a time.
  • Ask for help! It is important to ask your network of family and friends for help and be explicit about what you need. If you’re tired from a treatment session and just want to sit with a friend and watch a movie, or just want to talk to someone about what is going on in their life, it’s okay to be specific about these preferences. Patients who are impacted by loss of income and financial hardship during treatment can sign up for NYPC’s Forward Together, a free online platform where they can create a Support Registry to request assistance with a wide range of non-clinical expenses and needs.
  • Practice self-care. Self-care comes in many different forms, and it’s important to find something that relaxes you and makes you feel at ease. This could mean getting outside, reading a book, or listening to music – anything that brings you a sense of calm. During treatment, it’s essential to treat yourself with grace and understand that you may need more self-care time than usual.

NYPC is here to support patients and families not only with proton therapy treatment, but also with services, emotional care and counsel to help improve patient mental health and well-being. During Mental Health Awareness Month and every month, we will continue to strive to give patients the treatment and tools they need to thrive.

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Benefits of a 360° Approach to Cancer Treatment

Navigating cancer treatment can be overwhelming, physically and emotionally. At the New York Proton Center (NYPC), our commitment to patient care goes beyond proton therapy treatment; it encompasses a comprehensive approach that addresses the diverse needs of cancer patients. By addressing these needs, we can empower our patients to focus on their treatment journey with confidence and peace of mind.

Beyond providing cutting-edge proton therapy treatment, NYPC emphasizes holistic care, recognizing that cancer treatment is not solely about medical interventions but also about addressing a myriad of personal and financial challenges patients face. In addition to radiation oncologists, nurses, radiation therapists, and medical physicists and treatment planning dosimetrists, our multidisciplinary patient care team includes social workers, both patient and nurse navigators, nutritionists, a child life specialist, and others  – ensuring that patients receive comprehensive support tailored to their individual needs.

From the moment a patient calls us for the first time, our intake coordinators streamline their patient journey by collecting and organizing medical records and insurance information and arranging for a conversation with our intake nurse and a consultation with one of our radiation oncologist specialists.

NYPC’s patient navigators ensure continuity of care at the start of our patients’ treatment journey. By coordinating initial appointments such as treatment simulations, assisting with insurance authorizations, and facilitating communication among other members of the team, patient navigators alleviate much of the logistical stress that comes with beginning cancer treatment.

For many patients, our social work team plays a pivotal role in enhancing social functioning and overall well-being. Whether they are assisting with lodging for a patient who does not live in the area, addressing transportation needs, or providing supportive counseling, our social workers provide invaluable guidance, advocacy, and comfort.

Meanwhile, our dietician-nutritionist offers personalized dietary guidance, equipping NYPC’s patients with the knowledge and resources to remain nourished and eat well while undergoing treatment. For example, some patients, particularly those with head and neck tumors, treatment side effects can impact appetite, taste, and the ability to eat. Other patients simply want to learn more about how to optimize their nutritional status.

For pediatric patients, NYPC’s child life specialist attends to their unique needs, providing emotional support for the children and their families, resources to make treatment more comfortable, and an environment that promotes healing and resilience.

NYPC also has specialized initiatives to further support patients during and after treatment. Our partnership with the WiTT Group, Inc. allows for patients to request and receive support for non-clinical needs through an online platform. NYPC has also developed a peer mentoring program, which pairs NYPC alumni with current patients. This program fosters a sense of community, allowing new patients to connect with someone who completed a similar treatment path and can provide guidance and support.

At NYPC, we understand that cancer treatment can be a challenging journey, and we are honored to stand alongside our patients every step of the way, delivering unparalleled, state-of-the-art treatment while providing compassionate care and comprehensive support.

One More Way NYPC is Addressing Non-Clinical Patient Needs

Cancer patients tackle a range of challenges beyond the immediate physical and medical aspects of their condition. A myriad of non-clinical needs can significantly impact well-being – in particular, financial burdens related to necessities such as housing, transportation, and groceries due to loss of income and increased out-of-pocket expenses.

Recognizing the importance of addressing these non-clinical needs, the New York Proton Center and the WiTT Group, Inc. recently joined forces to provide holistic support and revolutionize the way cancer patients handle various non-clinical challenges associated with their treatment.

WiTT has created a unique online Support Registry™ platform that allows patients to get the support they need by making it easy to ask for and receive help. The strategic partnership aims to leverage WiTT’s innovative solution to support our patients and help relieve financial burdens that accompany cancer treatment, while gathering data on the differences in non-clinical needs across patient populations.

NYPC aims to help relieve the financial burdens of patients. Costs related to non-clinical needs can cause stress and make the treatment process more difficult. WiTT’s platform allows patients to voice these challenges and express specific needs, such as money for groceries, gas, or transportation to treatment.

WiTT can also facilitate non-financial assistance: patients using the platform can ask for support such as a walk with a friend, picking up a child from school, dog walking, or accompaniment to an appointment.

It can be difficult to ask people individually for support – particularly when it comes to financial support – and bringing patients access to WiTT’s platform allows patients and caregivers to express their individual needs comfortably, while giving family and friends guidance on which types of contributions might be most helpful.

Since the adoption of the WiTT platform last year, NYPC has made remarkable strides in supporting our patients. Over $35,000 has been distributed to nearly 70 patients thus far, with housing, transportation, and groceries emerging as some of the top areas for support.

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